Tall Ships Victoria Inc Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post: PO Box 7390, Beaumaris, Victoria, 3193, Australia
Email: info@tallshipsvictoria.org.au
What information we collect, use, and why
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details, normally email addresses, of enquirers.
Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to delete your personal information.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Legitimate interests – we are collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply.
Where we get personal information from
Directly from you
How long we keep information
While an enquiry is being dealt with. If an enquirer indicates they wish to receive further information from us, information is retained until such time as an enquirer requests its deletion.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
Last updated – 4 August 2025